Privacy policy
Poconos Peak Comfort ("we," "us") is a property maintenance and repair business based in East Stroudsburg, Pennsylvania. This policy explains what information we collect when you contact us, including through our Facebook and Instagram lead forms, and how we use it.
Information we collect
When you fill out one of our forms, call, text, email or message us, we may collect your name, phone number, email address, property town, property type, the work you need and your preferred timing. We may also receive photos you choose to send us.
How we use it
We use this information only to respond to your request, schedule a walkthrough, prepare an estimate, perform and follow up on work you hire us for, and keep basic business records.
What we don't do
We do not sell or rent your personal information. We do not share it with other businesses for their own marketing.
When information is shared
Information you submit through a Facebook or Instagram form is processed by Meta Platforms, Inc. under Meta's own privacy policy. We may share information with providers that help us run the business, such as phone, email and record-keeping services, only as needed to serve you. We may also disclose information if required by law.
Calls and texts
If you give us your phone number, we may call or text you about your request or job. You can tell us at any time to stop texting you. Reply STOP or let us know by phone, and we will stop. Message and data rates may apply.
How long we keep it
We keep contact and job records for as long as needed to serve you and meet tax and record-keeping obligations. After that, we delete them.
Your choices
You can ask us to show you, correct or delete the personal information we hold about you by contacting us below. We will respond within a reasonable time.
Security
We take reasonable steps to protect your information. No method of storage or transmission is completely secure.
Children
Our services are for adults. We do not knowingly collect information from children under 13.
Changes
If we update this policy, we will post the new version on this page with a new effective date.
Contact us
Poconos Peak Comfort, East Stroudsburg, PA
Phone: (570) 872-8817
Email: sales@poconospeakcomfort.com